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San Francisco Marin Medical Society Blog

2/25 Seminar: Mastering the Art of Disclosing an Unexpected Outcome



**NOTE DATE CHANGE TO MARCH 24.

When an unexpected outcome occurs, a discussion explaining what happened can help prevent a negative patient response, improve patient trust, and reduce the risk of a lawsuit, yet few physicians have been trained in this specialized set of communication skills in how to effectively manage these difficult conversations. Skillful physician communication and early disclosure of unintended outcomes can benefit all parties, including patients, doctors, health care systems and insurers without compromising meritorious defenses.

With this in mind, Medical Insurance Exchange of California (MIEC) has created an interactive workshop that examines the elements of providing timely and effective disclosure when an unexpected outcome occurs. The workshop will be facilitated by UCSF Associate Clinical Professor of Medicine Denise Davis, MD, who teaches communication skills for physicians nationally and is a Fellow of the American Academy on Communication in Healthcare.

Tuesday, March 24, 2015
6:00 pm - 9:00 pm; complimentary dinner served from 6:00 pm - 6:30 pm
Saint Francis Memorial Hospital

The program is FREE to SFMS members. Please email rochellel@miec.com for registration information.

*MIEC is the first physician-owned medical liability insurer in the Western United States, and has been a SFMS-endorsed partner since its inception. Click here for more information on MIEC.



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